Mesoestetic Tran3x Gel Cream
This is my second time purchasing the Mesoestetic Melan Tran3x Gel Cream, and I’ve been very happy with the results. However, the second bottle had a faulty pump and needed replacement, which disrupted my skincare routine.
Skinmart
Hi Sharon,
Thank you for your review and for choosing the Mesoestetic Melan Tran3x Gel Cream again. We're delighted to hear that you've been happy with the results and that it has earned a place in your skincare routine.
We sincerely apologise for the inconvenience caused by the faulty pump on your second bottle. We understand how frustrating it can be when a product issue disrupts your routine, especially when consistency is important for achieving and maintaining results.
We appreciate your patience while the replacement was arranged and thank you for taking the time to share your experience. Your feedback helps us and the brand continue to improve the customer experience.