Order Dispatch:
All orders placed from December 29th to January 5th will be shipped out by January 7th.

Order Processing Time:
Please allow 1–2 business days for your order to dispatch once our warehouse is back on deck.

Returns Processing:
Returns received during this period will be processed within 2–5 business days once we’re back.

You can find full details on our Returns Policy in our FAQs.

Customer Support:
Our support team is currently offline. We aim to respond to all enquiries by January 5th.

 


Standard Shipping Cut-Off Dates

Place your order by the dates below to receive your delivery before Christmas:

 

 

 

 

  • WA & NTMonday 16 December

 

  • Regional AustraliaMonday 16 December

 

  • Metro AustraliaThursday 19 December

 

Our warehouse team ships quickly and efficiently, but as courier networks become busier throughout December, we always recommend ordering early to avoid delays.

 

 

How to Shop Smart This Christmas

  • Order ahead of your local cut-off date

  • Double-check shipping details at checkout

  • Choose Express Shipping after 19 December for the fastest delivery option

 

 

Contact

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Instagram@helloskinmart
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