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Do I have to pay to join Skinmart Rewards?
No. Every Skinmart account is automatically enrolled in Rewards, there's no fee and nothing to opt into.
How do I join?
Create a free account at checkout or via the account icon at the top of the site. You're enrolled the moment your account exists.
How can I earn points?
Points add up through everyday actions, not just purchases:
- Sign up — 70 points
- Subscribe to emails — 150 points
- Place an order — earn points for every $1 spent
- Set up your birthday — 150 points now, plus up to $30 for your special day
- Follow us on Instagram — 50 points
- Follow us on TikTok — 50 points
- Like our Facebook page — 50 points
- Refer a friend or family member — points vary by your current tier (see tiers above)
- Reach a new tier — a one-off tier upgrade bonus, up to 350 points
How many points do I earn per dollar spent?
1 point per $1 spent, at every tier.
How do I redeem my points?
Spend your points on money off your next order. Points work as a straightforward incremental discount: 40 points = $1 off. Use up to 1600 points per order.
Can I redeem points for products?
Yes — points can also be redeemed for a range of professional skincare products and travel-sized items through the rewards catalogue in your account. The number of points needed varies by item.
Where can I see my points balance?
Log in to your account! Your points balance will be highlighted at the top of the page.
Do my points expire?
Points will expire after one year if there isn't any account activity.
Do my rewards expire?
Rewards will not expire once they are activated in the account.
What happens to my points if I return a purchase?
If you return a purchase, the points you earned for that purchase will be deducted from your account.
When do I get my birthday gift?
On your birthday! The only instance in which birthday points will be delayed until next year is if your birthday is within 30 days from the day you entered it.
I forgot to use my points at checkout, can I apply them retroactively?
No, unfortunately points cannot be redeemed on an order after the purchase has been completed.
Who do I contact if I have a question that's not answered here?
Please reach out to our customer service team via the chat on our website or by emailing us at hello@skinmart.com.au
