Hi Norma,
Thank you for sharing your experience, and I’m sorry to hear that you had a reaction after using the Calecim Recovery Night Complex following your microneedling treatment.
Post-procedure skin is highly sensitive, and immediately after microneedling, it’s generally recommended to avoid applying moisturisers or active serums, as the skin is in a state of temporary inflammation. Even products designed to support recovery, such as the Calecim Recovery Night Complex, can feel intense or cause discomfort when applied too soon after the procedure.
We appreciate you letting us know about your experience and for raising the question about the product sample. If you’re concerned about the specific sample you received, we’d be happy to look into it further for you.
Please don’t hesitate to reach out if you’d like guidance on how to care for your skin after microneedling, or if you'd like help choosing the most suitable post-treatment products.