Mask design is awful
I've been using it for 2 weeks so it's too early to talk about any improvements of fine lines and pigmentation. This is going to be purely a design review with some info people need to know. The shape of the mask doesn't fit most faces, you need a long horse face for your eyes, nose and mouth to fit in the holes. I always got a lil red mark on my nose from the tension after using it (it was only temporary). The bottom strap doesn't go tight enough but I found another way to attach it to the top strap. The straps get stuck to the case it comes with. If you're a hygiene freak then you should wipe it down after every use. Basically I regret buying this mask. I wish I went for a more solid plastic shield type of mask than this silicone flimsy style.
Skinmart
Hi Pearl,
Thank you for sharing your honest feedback regarding the mask design. We truly appreciate your candid review, as it allows us to identify areas for improvement and better serve our customers.
Your insights about the mask's fit and the challenges with the straps are invaluable. We understand the importance of comfort and ease of use, and your feedback will be shared with Omnilux product development team for consideration in future iterations.
While the mask may not have met your expectations in terms of design, we hope that you'll continue to use it and potentially notice improvements in fine lines and pigmentation over time. However, we understand if the design issues outweigh the potential benefits for you.
Rest assured, we take all customer feedback seriously, and your comments will help to refine products to provide a better experience for our valued customers.
